Terms of service
OVERVIEW
Welcome to Supremo Tailor. The terms “we”, “us” and “our” refer to Supremo Tailor.
Supremo Tailor operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you with a curated shopping experience. Supremo Tailor is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age to enter into a binding agreement in your jurisdiction.
When using our Services or placing an order, you may be asked to provide certain information, including your email address, billing, payment and shipping information. You agree that all information you provide is accurate, current and complete, and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or otherwise provide your account to another person.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to ensure that product descriptions, images, colours and other product information displayed on our website are accurate. However, colours and appearance may vary depending on your device, screen settings and other technical factors.
Product images are provided for illustrative purposes and may not always represent the exact colour or appearance of an item.
Product descriptions, pricing, availability and other information may be updated from time to time without notice. We reserve the right to discontinue products or limit quantities available for purchase at our discretion.
SECTION 3 – ORDERS
When you place an order through our website, you are making an offer to purchase the selected products. Supremo Tailor reserves the right to accept or decline an order at its discretion.
Your order will only be considered accepted once payment has been successfully received and we have confirmed the order.
Please review your order carefully before completing your purchase. Once an order has been accepted, we may not be able to accommodate cancellation requests.
If we are unable to accept, modify or cancel an order, we will make reasonable efforts to notify you using the contact details provided when the order was placed.
Returns and refunds are subject to our Return & Refund Policy.
Unless otherwise agreed with us in writing, products purchased through our online store are intended for personal use and may not be resold without our prior written consent.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price displayed at the time your order is placed and will be reflected in your order confirmation.
Unless otherwise stated, prices may exclude shipping charges, customs duties, import taxes or other applicable charges.
Prices offered through our online store may differ from prices offered at our physical store or through third-party platforms.
We may offer promotional pricing from time to time. Additional terms may apply to specific promotions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotional terms will apply to the extent of that conflict.
You agree to provide accurate and complete payment and contact information for all purchases. You are responsible for ensuring that your payment details are valid and that you are authorised to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
We aim to process and deliver orders within the estimated timeframes stated in our Shipping Policy.
Delivery times are estimates only and are not guaranteed. Delays may occur due to circumstances beyond our reasonable control, including courier delays, customs processing, public holidays, weather conditions or other unforeseen circumstances.
For further information regarding delivery times, shipping charges and cross-border orders, please refer to our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content made available through our Services, including trademarks, logos, brand names, text, images, graphics, product descriptions, photographs, videos, audio, designs and the overall arrangement of the website, is owned by Supremo Tailor, its affiliates or its licensors and is protected by applicable intellectual property laws.
You may access and use our Services for your personal, non-commercial use only.
You may not reproduce, distribute, modify, copy, create derivative works from, publicly display, publish, download, store or otherwise use any content from our Services without our prior written consent.
Supremo Tailor’s name, logo, product names, designs and slogans are trademarks of Supremo Tailor or its licensors. You may not use these trademarks without our prior written permission.
Shopify’s name, logo and related trademarks belong to Shopify. All other trademarks appearing on our website belong to their respective owners.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services as part of our Services. We do not control or monitor these third-party tools and are not responsible for their availability, functionality or performance.
Your use of any third-party tools is at your own risk and may be subject to the terms and conditions of the relevant third-party provider.
We may introduce additional features, tools or services in the future. Any such features will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, availability or practices of third-party websites or services. If you access a third-party website through a link on our website, you do so at your own risk.
Any transactions, products or services obtained from third parties are subject to the terms and policies of those third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Supremo Tailor is powered by Shopify, which enables us to provide our Services to you.
However, any sales and purchases made through our online store are transactions directly between you and Supremo Tailor.
Shopify is not responsible for any aspect of transactions between you and Supremo Tailor, including any injury, damage or loss arising from products or services purchased from us.
By using our Services, you acknowledge that Shopify and its affiliates are not responsible for claims, damages or liabilities arising from your purchases or transactions with Supremo Tailor.
SECTION 10 – PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have read and understood our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of our website in order to provide and improve its services.
For more information about how your personal information is collected, used and shared, please refer to our Privacy Policy and Shopify’s applicable privacy policies.
SECTION 11 – FEEDBACK
If you submit reviews, comments, suggestions, feedback, photographs or other content to us, you grant Supremo Tailor a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publish, distribute and display such content for purposes related to our business, including promoting and improving our Services.
You confirm that you have the necessary rights to provide such content and that your submission does not infringe the rights of any third party.
We reserve the right to remove or refuse to publish content that we consider unlawful, offensive, misleading, defamatory or otherwise inappropriate.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or other information.
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders where necessary, including after an order has been placed.
Where an order is cancelled due to an error in pricing or product information, we will make reasonable efforts to notify you and refund any payment received for the affected order.
SECTION 13 – PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services to:
- Violate any applicable laws or regulations;
- Infringe the intellectual property or other rights of Supremo Tailor or any third party;
- Harass, abuse, threaten, defame or harm others;
- Submit false or misleading information;
- Send spam or other unauthorised promotional communications;
- Impersonate another person or entity;
- Upload or transmit viruses, malware or other harmful code;
- Attempt to gain unauthorised access to our website, systems or accounts;
- Interfere with the operation or security of our Services; or
- Use automated tools to access, scrape or collect information from our website in a manner that violates these Terms or applicable law.
We reserve the right to suspend or terminate access to our Services where we reasonably believe these Terms have been violated.
SECTION 14 – AGENTS
This section applies where software or services are used to access, use or interact with our Services on behalf of another person or entity.
Any such automated or semi-automated system must comply with applicable laws, respect our technical restrictions and must not circumvent security measures, access controls or other protections used by our website.
We reserve the right to restrict or block automated access to our Services where appropriate.
SECTION 15 – TERMINATION
We reserve the right to suspend or terminate your access to our Services where we reasonably believe you have violated these Terms or applicable law.
Termination will not affect any rights or obligations that arose before termination.
Provisions that by their nature should continue after termination, including Intellectual Property, Feedback, Limitation of Liability, Indemnification, Governing Law and Privacy provisions, will continue to apply.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our Services and information provided through our website are provided on an “as is” and “as available” basis.
We do not guarantee that our Services will always be uninterrupted, secure, timely or error-free.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Supremo Tailor, its directors, employees, affiliates, contractors, service providers and licensors will not be liable for indirect, incidental, special or consequential losses arising from your use of our Services or products purchased through our website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Supremo Tailor, its affiliates, directors, employees, contractors, service providers and licensors from claims, losses, damages and reasonable costs arising from your breach of these Terms, violation of applicable law or misuse of our Services.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will continue in full force and effect.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with the policies referenced on our website, constitute the entire agreement between you and Supremo Tailor regarding your use of our Services and supersede any prior agreements or communications relating to the same subject matter.
SECTION 21 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms where permitted by applicable law.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide our Services shall be governed by and construed in accordance with the laws of Singapore.
Any dispute arising out of or in connection with these Terms or our Services shall be subject to the jurisdiction of the courts of Singapore, to the extent permitted by applicable law.
SECTION 23 – HEADINGS
The headings used in these Terms are provided for convenience only and do not affect the interpretation of any provision.
SECTION 24 – CHANGES TO THESE TERMS
You can review the most current version of our Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to review this page periodically for changes.
Any changes will take effect when posted, unless otherwise stated. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 25 – CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at:
Supremo Tailor
Email: supremotailoring18@gmail.com